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Share your municipality and what you’re interested in exploring.
EXPLORE CIVICFLOW
Let us show you what’s possible.
Explore proven municipal workflows, see how they work, and discover how CivicFlow can help your organization modernize on Microsoft 365.
Tell us a little about your municipality and we’ll help you get started.
EXPLORE FIRST
Explore first. Talk when you’re ready.
Prefer to browse before getting in touch? Explore the Marketplace to see the applications and workflows available for your municipality.
SIMPLE BY DESIGN
A simple way to get started.
A straightforward process, with no obligation.
We help you get access
Our team reviews your request and will reach out to provide a little hand-holding on the appropriate next steps.
Explore at your pace
Review available workflows and connect with us when you have questions.
FREQUENTLY ASKED QUESTIONS
Good questions.
Clear answers.
Practical information about deployment, data, configuration, and how CivicFlow works alongside your existing systems.
Where does our data live?
CivicFlow applications run within your municipality’s Microsoft 365 and Azure environment. Your organization retains ownership and control of its information, with access governed by your existing Microsoft security and identity policies.
What access does CivicFlow need to our tenant?
CivicFlow requires the permissions necessary to deploy, configure, and support the applications you choose. We work with your IT team to establish the appropriate access, using Microsoft’s security and permission controls. Access can be reviewed and managed by your organization.
How long does deployment take?
The technical deployment can be completed quickly once the required environment and permissions are ready. The overall timeline depends on the application, configuration, integrations, training, and your municipality’s readiness. We’ll work with you to establish a practical implementation plan.
Can we configure the workflows ourselves?
Yes. CivicFlow applications are designed to be configurable, allowing your team to adapt roles, approvals, routing, notifications, and other workflow settings to your organization’s processes. The level of configuration available depends on the application, and our team can assist where needed.
What happens if we decide to stop using CivicFlow?
Your municipality retains ownership of its data. We’ll work with you to support an orderly transition in accordance with your subscription agreement, including access to your information and any agreed transition assistance. The specific arrangements depend on the applications and services in use.
We already have an ERP. How does CivicFlow fit with our existing systems?
CivicFlow complements your ERP and other existing systems by automating the municipal processes that often sit around them, such as approvals, requests, document routing, and cross-department coordination. Rather than replacing systems that already work well, CivicFlow helps connect people, information, and processes where gaps exist. Depending on your requirements, we can integrate through APIs, Microsoft connectors, or simple manual steps when a full integration would add unnecessary cost or complexity. The goal is to make your existing technology work better together, not introduce another large system to manage.